Terrible customer service. Impossible to get in contact with them. I'm still waiting for an email response after 4 months and been trying for 4 months to speak to someone on the phone. That's how bad is it.
Nice and welcoming people are working there.
Absolutely disgusting phone service.waited on phone 1 hour 10 minutes had to give up. Absolutely disgusting and rude
Standard useless labour council. Fleece you to death and give you nothing in return. Will likely control council indeffinitely due to Sheffield being largely inhabbited by mindless drones who would vote for a barrel of ebola if it had a red rosette glued on the side.
Disgusting and painstakingly slow and disorganised, its like your treated as a different class of citizen when you are a council tenant. Left a whole weekend without heating when temperatures reached -1c, tripped down the stairs because they didnt maintain the communal area properly and realise lights werent working, even after I reported the lights to the council repairs team and filed a civil lawsuit they are trying to denie accountability and say the repair wasnt reported before the accident. Reported the communal door 12 times since living here as it is not secure the wood frame is damaged and as a result have been burgled multiple times. Corrupt and insensitive, these council needs a major shake up and some light shinning on their dodgy dealings, failing their tenants on a regular basis. If I could give a 0 or minus star rating I would, definitely do not recommened getting a council property of you can avoid it.
Sheffield City Council is a UK Local Government Office based in Sheffield, Yorkshire and the Humber. Sheffield City Council is located at Town Hall, Pinstone St, Sheffield S1 2HH, UK.
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